Customer Messaging & Support Teams · Bangladesh
Official WhatsApp multi-agent team inbox: route customer chats, assign agents, and close sales.
Stop sharing a single phone across multiple sales reps. Connect your official WhatsApp Business number to a unified web dashboard with internal notes and canned replies.
The Costly Frictions in BartaInbox's Industry
Why traditional software and manual paper processes leak profit and waste management hours.
The Single Phone Nightmare
Multiple sales reps crowd around a single smartphone or scan WhatsApp Web QR codes that disconnect constantly.
Lost Inbound Sales Leads
Customer purchase inquiries go unanswered for hours because nobody knows which sales rep was supposed to reply.
Rep Leaves with Customer Contacts
When sales agents quit, they take their personal phones and entire client relationship histories with them.
Structured Workflow in 3 Steps
Deterministic software design that replaces manual chaos with immutable digital records.
Connect WhatsApp Cloud API
Link your official business phone number directly via official Meta developer credentials.
Smart Agent Assignment
Incoming customer chats are queued and routed to available sales reps with round-robin distribution.
Collaborate & Resolve
Agents reply using canned templates, leave private internal notes, and tag conversations as resolved.
Built for Daily Operational Rigor
Every feature is designed around verified commercial requirements with zero marketing bloat.
- Official Meta WhatsApp Business Cloud API integration (no QR scanning or phone dependence)
- Multi-agent team inbox with simultaneous agent logins on desktop web
- Private internal staff notes invisible to the customer for team collaboration
- Canned message shortcuts and quick replies for rapid FAQ resolution
- Agent response time metrics and conversation resolution analytics
Join the BartaInbox Founding Pilot
We are onboarding a limited cohort of founding operators with personalized data migration, assisted device setup, and priority engineering support.
Operational Questions & Answers
Clear answers on deployment, data ownership, hardware integration, and pilot terms.
Does BartaInbox require a physical smartphone to remain online?
No. BartaInbox connects directly to Meta official WhatsApp Cloud API servers. Your team can operate from desktop web even if your phone is turned off.
How many customer support agents can use BartaInbox simultaneously?
Your team can have multiple agents logged in concurrently from different computers answering customer messages on the same official phone number.
Can staff leave private notes inside a customer chat?
Yes. Agents can tag colleagues with internal private notes (e.g. "@rahim check if we have size 42 in stock") that the customer cannot see.
Does BartaInbox charge a markup on WhatsApp message fees?
No. Explorebits passes Meta official message fees directly without markup, saving you hundreds of dollars compared to foreign BSPs.
Ready to transform your BartaInbox operations?
Join the founding cohort and put an end to manual administrative headaches.