E-Commerce Logistics & Fraud Prevention · Bangladesh
Verify cash-on-delivery orders over official WhatsApp before dispatch to stop return fraud.
Slash courier return shipping costs by 30%. Automatically trigger interactive WhatsApp confirmation buttons, verify customer intent, and flag serial returners across Bangladesh.
The Costly Frictions in ConfirmFirst's Industry
Why traditional software and manual paper processes leak profit and waste management hours.
Heavy Courier Return Fees (RTO)
Merchants pay ৳120 to ৳180 in non-refundable two-way courier fees every time an unverified impulsive customer refuses delivery.
Exhausting Phone Call Workflows
Call center staff waste 4 to 6 hours daily making repeated confirmation phone calls that go unanswered or route to busy tones.
Serial Fake Order Attackers
Competitors and pranksters place fake COD orders with random addresses, tying up physical inventory and running up shipping bills.
Structured Workflow in 3 Steps
Deterministic software design that replaces manual chaos with immutable digital records.
E-Commerce Store Ingestion
New orders from Shopify, WooCommerce, or custom stores trigger automated verification webhooks.
Interactive WhatsApp Prompt
Customer receives an official WhatsApp message with one-tap Confirm Order, Edit Address, or Cancel buttons.
Authorize Courier Dispatch
Confirmed orders flow directly to Steadfast, Pathao, or RedX; unconfirmed orders are placed on hold.
Built for Daily Operational Rigor
Every feature is designed around verified commercial requirements with zero marketing bloat.
- Official WhatsApp Cloud API integration with verified merchant phone number
- One-tap interactive button templates (Confirm, Change Address, Cancel)
- Automated RTO risk score based on order history and address validity
- Direct order status synchronization with Shopify and WooCommerce
- Zero per-message markup liability; direct Meta rate transparency
Join the ConfirmFirst Founding Pilot
We are onboarding a limited cohort of founding operators with personalized data migration, assisted device setup, and priority engineering support.
Operational Questions & Answers
Clear answers on deployment, data ownership, hardware integration, and pilot terms.
Does ConfirmFirst require our own WhatsApp Business account?
Yes. ConfirmFirst connects to your official Meta WhatsApp Business Cloud API account so all messages appear from your verified brand identity.
How does WhatsApp confirmation reduce return rates in Bangladesh?
Requiring customers to actively press Confirm Order filters out impulsive, accidental, and fraudulent orders before you pay courier dispatch fees.
What happens if a customer wants to change their delivery address?
The customer can reply directly inside WhatsApp or tap Change Address, updating the delivery notes before courier booking.
Can ConfirmFirst integrate with courier booking APIs?
Yes. Once an order is confirmed, it can automatically create the delivery consignment in Steadfast, Pathao, or RedX.
Ready to transform your ConfirmFirst operations?
Join the founding cohort and put an end to manual administrative headaches.